Files
Cian Johnston d0a51da0a9 feat: classify provider_disabled 503 as non-retryable (#25800)
Builds on top of https://github.com/coder/coder/pull/25794

Adds a new `provider_disabled` error classification in `chatd` with the
corresponding plumbing to classify it as non-retryable. Also adds a
story for how this particular error kind is displayed in the UI.
2026-05-29 13:14:04 +01:00

160 lines
4.9 KiB
Go

package chaterror
import (
"fmt"
"strings"
stringutil "github.com/coder/coder/v2/coderd/util/strings"
"github.com/coder/coder/v2/codersdk"
)
// terminalMessage produces the user-facing error description shown
// when retries are exhausted. HTTP status codes are carried in the
// classified payload's StatusCode field and rendered as a separate
// footer chip by the UI, so they are intentionally omitted here to
// avoid duplicating the same information in two places.
func terminalMessage(classified ClassifiedError) string {
subject := providerSubject(classified.Provider)
switch classified.Kind {
case codersdk.ChatErrorKindOverloaded:
return stringutil.Capitalize(fmt.Sprintf("%s is temporarily overloaded.", subject))
case codersdk.ChatErrorKindRateLimit:
return stringutil.Capitalize(fmt.Sprintf("%s is rate limiting requests.", subject))
case codersdk.ChatErrorKindTimeout:
if !classified.Retryable && classified.StatusCode == 0 {
return "The request timed out before it completed."
}
return stringutil.Capitalize(fmt.Sprintf("%s is temporarily unavailable.", subject))
case codersdk.ChatErrorKindStartupTimeout:
return stringutil.Capitalize(fmt.Sprintf(
"%s did not start responding in time.", subject,
))
case codersdk.ChatErrorKindUsageLimit:
return stringutil.Capitalize(fmt.Sprintf(
"The usage quota for %s has been exceeded."+
" Check the billing and quota settings for the provider account.",
subject,
))
case codersdk.ChatErrorKindAuth:
return fmt.Sprintf(
"Authentication with %s failed."+
" Check the API key and permissions.",
subject,
)
case codersdk.ChatErrorKindConfig:
return stringutil.Capitalize(fmt.Sprintf(
"%s rejected the model configuration."+
" Check the selected model and provider settings.",
subject,
))
case codersdk.ChatErrorKindMissingKey:
return "This conversation was started with an API key that is no longer available." +
" Send your message again to continue."
case codersdk.ChatErrorKindProviderDisabled:
displayName := providerDisplayName(classified.Provider)
return fmt.Sprintf(
"The %s provider has been disabled."+
" Contact your Coder administrator.",
displayName,
)
default:
if !classified.Retryable && classified.StatusCode == 0 {
return "The chat request failed unexpectedly."
}
return stringutil.Capitalize(fmt.Sprintf("%s returned an unexpected error.", subject))
}
}
// retryMessage produces a clean factual description suitable for
// display alongside the retry countdown UI. It omits HTTP status
// codes (surfaced separately in the payload) and remediation
// guidance (not actionable while auto-retrying).
func retryMessage(classified ClassifiedError) string {
if classified.Retryable && classified.Message != "" {
return classified.Message
}
subject := providerSubject(classified.Provider)
switch classified.Kind {
case codersdk.ChatErrorKindOverloaded:
return stringutil.Capitalize(fmt.Sprintf("%s is temporarily overloaded.", subject))
case codersdk.ChatErrorKindRateLimit:
return stringutil.Capitalize(fmt.Sprintf("%s is rate limiting requests.", subject))
case codersdk.ChatErrorKindTimeout:
return stringutil.Capitalize(fmt.Sprintf("%s is temporarily unavailable.", subject))
case codersdk.ChatErrorKindStartupTimeout:
return stringutil.Capitalize(fmt.Sprintf(
"%s did not start responding in time.", subject,
))
case codersdk.ChatErrorKindAuth:
return fmt.Sprintf(
"Authentication with %s failed.", subject,
)
case codersdk.ChatErrorKindConfig:
return stringutil.Capitalize(fmt.Sprintf(
"%s rejected the model configuration.", subject,
))
case codersdk.ChatErrorKindMissingKey:
return "The API key for this conversation is no longer available."
case codersdk.ChatErrorKindProviderDisabled:
displayName := providerDisplayName(classified.Provider)
return fmt.Sprintf(
"The %s provider has been disabled by an administrator.",
displayName,
)
default:
return stringutil.Capitalize(fmt.Sprintf(
"%s returned an unexpected error.", subject,
))
}
}
func providerSubject(provider string) string {
if displayName := providerDisplayName(provider); displayName != "AI" && displayName != "" {
return displayName
}
return "the AI provider"
}
func providerDisplayName(provider string) string {
switch normalizeProvider(provider) {
case "anthropic":
return "Anthropic"
case "azure":
return "Azure OpenAI"
case "bedrock":
return "AWS Bedrock"
case "google":
return "Google"
case "openai":
return "OpenAI"
case "openai-compat":
return "OpenAI Compatible"
case "openrouter":
return "OpenRouter"
case "vercel":
return "Vercel AI Gateway"
default:
return "AI"
}
}
func normalizeProvider(provider string) string {
normalized := strings.ToLower(strings.TrimSpace(provider))
switch normalized {
case "azure openai", "azure-openai":
return "azure"
case "openai compat", "openai compatible", "openai_compat":
return "openai-compat"
default:
return normalized
}
}